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Free Exchanges or Easy Returns

Satisfaction Guaranteed!

If you are not satisfied with your unembellished order such as footwear and gloves, we’ll exchange it or refund your money.
Custom embroidered items such as headwear, sport shirts, woven shirts and aprons are NOT returnable or refundable.
For footwear and gloves, orders should be returned for exchange or refund. 

Free Exchanges or Easy Returns

- Only unworn shoes within 30 days of purchase are eligible for exchange or refund.

- Use the pre-paid UPS return shipping label enclosed in your original shipment to return the shoes.

- Fill out Return Authorization Form found on the backside of your invoice and place it in the box with your shoes. Place the pre-paid UPS return shipping label on the outside of the box.

- Exchange is absolutely FREE. If you choose refund, we refund the purchase price less a $6.95 per pair processing fee and your original shipping cost

We will ship your new exchanged items free of charge. Please note that items returned due to incorrect sizing will be exchanged, but again worn or washed items are not eligible for return. For defective returns, all credits are subject to inspection by our staff. If the product failed due to manufacturing or material defects, we will issue full credit.  Products that are worn past the normal life expectancy or products showing abuse will not be credited.
You can expect a refund in the same form of payment originally used for purchase. 

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